Dear Ms. Kirkland,
Thank you for taking the time to contact us regarding our Avalon Organics® Cleansing Milk.
Avalon Organics® Cleansing Milkand its ingredients are both effective while meeting all US standards for quality and safety. An experience, such as the one you describe, may occur in individuals with sensitivity to certain ingredients. Our Avalon Organics® Cleansing Milk packaging clearly lists its ingredients and directions for use in order to provide our consumers with information to select personal care products that are right for them and for their families.
We have forwarded your experience on to our Quality Assurance Team. In appreciation of the time you took to contact us, we have mailed product coupons to the address provided in your original email. Please allow 10 business days for first class US mail delivery.
Thank you for your continued support. If we can be of further assistance, please feel free to contact us at 1-800-434-4246, Monday through Friday from 9AM - 7PM Eastern Time.
Customer Care Representative